Contact Us

Have a question about an order, product, custom request, or something else? We’re happy to help!

Customer Support

Business Name:
Rich Off Crafting

Email:
sales@richoffcrafting.com

Business Hours:
Mon-Fri: 9am-2:00pm

Sat-Sun: CLOSED

Time Zone:
Central Time (CT)

Order Questions

When contacting us about an existing order, please include:

• Full Name:

• Order Number:

• Email Used at Checkout:

• Reason for Contact:

• Photos: If applicable, please attach clear photos of the product, packaging, or issue.

Including this information helps us respond to your request as quickly as possible.

Response Time

We typically respond to customer inquiries within 24hrs.

Please allow additional time during weekends, holidays, launches, and high-volume periods.

Custom Orders & Business Inquiries

For custom orders, collaborations, wholesale inquiries, or other business-related questions, please contact us at:

Email:
sales@richoffcrafting.com

We look forward to hearing from you!

Rich Off Crafting
www.richoffcrafting.com